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TERMS AND CONDITIONS | INRADIUS GMBH AS TRAVEL AGENCY

Inradius GmbH (the “Travel Agency”) mediates package tours and other travel services between the Customer and Avantgarde Experiences GmbH (hereinafter the “Tour Operator”). For these contractual services of Inradius GmbH, which exist exclusively in an intermediary capacity, the following provisions shall apply, insofar as no mandatory statutory provisions, in particular the provisions of Sections 651a et seq. of the German Civil Code (“BGB”) in conjunction with Article 250 et seq. of the Introductory Act to the Civil Code (EGBGB) and Sections 675, 631 BGB concerning remunerated agency services, conflict therewith.

For the brokered travel services of the Tour Operator, the general terms and conditions of the Tour Operator shall also apply, which are attached to these terms and conditions.

For the rights and obligations of the Customer with respect to otherwise brokered travel services, exclusively the agreements concluded with the respective provider shall apply, in particular – insofar as effectively agreed – its travel and business terms and conditions.

1. Conclusion of Contract, statutory provisions

1.1 With acceptance of the brokerage order, a contract for the brokerage of travel services is concluded between the Customer and the Travel Agency. Order and acceptance require no specific form. If the order is placed electronically (email, internet), the Travel Agency shall confirm receipt of the order immediately by electronic means. This confirmation of receipt does not yet constitute confirmation of acceptance of the order for travel brokerage.

1.2 The brokerage order is legally effective when the Travel Agency, in the name of the Tour Operator or the Tour Operator itself, accepts the Customer’s offer for a contract.

1.3 The mutual rights and obligations of the Customer and the Travel Agency arise, insofar as no mandatory statutory provisions conflict therewith, from the contractual agreements made in the individual case, these terms and conditions, and the statutory provisions, in particular Sections 651a et seq. BGB in conjunction with Article 250 et seq. EGBGB and Sections 675, 631 et seq. BGB concerning remunerated agency services.

1.4 For the rights and obligations of the Customer vis-à-vis the Tour Operator, its general terms and conditions and the agreements concluded with it shall additionally apply. These may include special payment terms, provisions on due dates, liability, cancellation, rebooking and refund as well as other restrictions and obligations of the Customer. The relevant general terms and conditions as well as other provisions of the Tour Operator shall be made available to the travel Customer by the Travel Agency for inspection and acceptance and are attached to these general terms and conditions. The Customer accepts these terms and conditions at the latest at the time at which the Customer makes the payments/advance payments required by the Tour Operator.

2. Payments

2.1 The Travel Agency is entitled and instructed by the Tour Operator to acceptance and collect any payment of the Customer.

2.2 Upon conclusion of the brokered travel contract, a deposit shall be required which shall be credited against the price of the travel service. The Tour Operator’s security certificate shall be handed over to the Customer upon payment. Further payments shall become due on the agreed dates. The specific due dates result from the general terms and conditions of the Tour Operator.

2.3 The Customer is informed that the Tour Operator is entitled, after issuing a reminder with a deadline, to withdraw from the travel contract and to demand from the Customer reasonable compensation for the arrangements made until the withdrawal and its expenses depending on the respective travel price. This claim is standardized. The flat-rate amounts are the subject of the general travel conditions of the Tour Operator.

3. General contractual obligations of the Travel Agency , information, notices

3.1 In the case of package tour, the Travel Agency is authorized by the Tour Operator to receive notices of defects as well as other declarations of the Customer. The Travel Agency shall inform the Tour Operator without delay of such declarations of the traveler.

3.2 When providing other notices and information which the Travel Agency is not obliged to provide pursuant to Section 651v para. 1 BGB in conjunction with Article 250 Sections 1 to 3 EGBGB, the Travel Agency shall be liable within the scope of the law and contractual agreements for the selection of the source of information and the accurate transmission to the Customer. An information contract with a contractual main obligation to provide information arises only upon an express agreement.

3.3 The Travel Agency accepts special requests only for forwarding them to the Tour Operator. Please also note the clause on special requests in the general terms and conditions of the Tour Operator.

4. Obligations of the travel Agency regarding entry regulations and visas

4.1 The Travel Agency shall inform the Customer of entry and visa regulations only insofar as a corresponding order has been expressly agreed. Otherwise, a duty of clarification or information exists only if special circumstances known to the Travel Agency or obvious circumstances make an express notice necessary and the relevant information is not already contained in the offer documents available to the Customer.

4.2 Corresponding duties of notice of the Travel Agency are limited to providing information from current, industry-standard sources of information. A special duty of investigation does not exist without express agreement in this regard. The Travel Agency may also fulfil its duty of notice by referring the Customer to the necessity of making separate enquiries with relevant information offices.

4.3 The above provisions apply accordingly with regard to information on customs regulations, health-police entry regulations, preventive health measures of the Customer and his/her accompanying travelers, as well as import and export regulations.

4.4 The Travel Agency is not obliged, without a special express agreement, to procure visas or other documents required for the execution of the trip.

4.5 The Travel Agency is not liable for the issuance of visas or other documents, nor for their timely receipt.

5. Travel Documents

5.1 The travel documents shall be transmitted to the Customer directly by the Travel Agency. If the travel documents have not been received by the Customer no later than 7 days prior to departure, the Customer must contact the Travel Agency without delay. Alternatively, the Customer is permitted to contact the Tour Operator directly.

5.2 Both the Customer and the Travel Agency are obliged to check contractual and other documents of the Tour Operator which were handed over to the Customer by the Travel Agency, in particular booking confirmations, flight tickets, hotel vouchers, visas, insurance certificates and other documents relating to the mediated travel service, for accuracy and completeness, in particular for conformity with the booking and the brokerage order.

6. Duties of cooperation of the Customer towards the travel Agency

6.1 The Customer must notify the Travel Agency without delay of any errors or defects in the mediation activity recognizable to the Customer after their discovery. This includes in particular incorrect or incomplete information of personal Customer data, other information, notices and documents regarding the mediated travel services as well as incomplete performance of mediation services (e.g. bookings or reservations not made).

6.2 Any contractual and/or statutory obligation of the Customer to notify defects towards the Tour Operator or travel Agency remains unaffected by clause 6.

6.3 The Customer is requested, in his/her own interest, to inform the Travel Agency of special needs or restrictions regarding the travel service.

7. Obligations of the Travel Agency in case of complaints by the Customer against the Tour Operator

7.1 Claims must be asserted against the Tour Operator within certain time limits which may arise from law or contractual agreements. This time limit is deemed preserved by assertion against the Travel Agency.

7.2 The Customer may also bring notices of defects as well as other declarations regarding the provision of travel services by the Tour Operator to the attention of the Travel Agency through whom the travel service was booked.

8. Important notes on insurance of travel services

8.1 The Travel Agency points out the possibility of concluding travel cancellation insurance upon booking in order to minimize a cost risk in case of cancellation by the Customer.

8.2 The Customer is further informed that travel cancellation insurance usually does not cover the damage incurred by an interruption of the use of travel services after commencement – even if this occurs without fault. Travel interruption insurance is generally to be taken out separately.

8.3 The Travel Agency additionally recommends ensuring sufficient foreign travel health insurance coverage when travelling abroad.

9. Liability of the Travel Agency

9.1 The Travel Agency is not liable for defects and damages incurred by the Customer in connection with the brokered travel service. This does not apply in the case of an express agreement or assurance by the Travel Agency, in particular if this deviates significantly from the service description of the Tour Operator.

9.2 Any own liability of the Travel Agency pursuant to Section 651x BGB or due to culpable breach of Travel Agency obligations remains unaffected by the above provisions. Otherwise, clause 6 shall apply.

10. Consumer dispute resolution

With regard to the Consumer Dispute Resolution Act, the Travel Agency notes that it does not participate in voluntary consumer dispute resolution.

11. Final provisions

11.1 The legal relationships between the Travel Agency and the Customer are governed by the law of the Federal Republic of Germany, irrespective of the Customer’s nationality.

11.2 Should individual provisions be or become invalid or void, this shall not affect the validity of the remaining provisions. An invalid or void provision shall be replaced by a provision which comes closest to the economic purpose of the provision to be replaced.

 

All information corresponds to the status as of April 2026, Version 1
Valid for new bookings from 14.04.2026

TERMS AND CONDITIONS | AVANTGARDE EXPERIENCES GMBH

A. Preambel

(A) We kindly ask you (hereinafter also referred to as the “Participant”) to carefully examine these terms and conditions, since by making a booking you agree to these terms and conditions, which are provided to you prior to your booking and/or can be viewed online. These terms and conditions apply to all travel events organised by Avantgarde Experiences GmbH.

(B) Please note that travel events being part of the Porsche Experiences are subject to their own terms and conditions, which are available on the Porsche Experience website at (https://experience.porsche.com/de/terms-and-conditions-avantgarde).

(C) Avantgarde Experiences GmbH (hereinafter also referred to as “AvantExperiences” or the “Tour Operator”) is the sole Tour Operator. As a Tour Operator, AvantExperiences offers various event programmes. These terms and conditions supplement and elaborate upon Sections 651a–651y of the German Civil Code (“BGB”) as well as Articles 250 and 252 of the Introductory Act to the German Civil Code (EGBGB).

B. General provisions

1. Conclusion of the contract

1.1 The Participant’s registration constitutes a binding offer to the Tour Operator to enter into a contract. The contract is concluded upon receipt of the Tour Operator’s declaration of acceptance. This declaration does not require any specific form. Upon or immediately after the conclusion of the contract, the Tour Operator will send the Participant a written confirmation.

1.2 The confirmation referred to in clause 1.1 contains all the essential details regarding the services you have booked, as well as the tour price.

1.3 If the acceptance declaration issued by the Tour Operator deviates from the booking details, such declaration shall constitute a new offer from the Tour Operator, to which the Tour Operator is bound for a period of 10 days. The contract is concluded on the basis of this new offer if the Participant expressly accepts it by notifying the Tour Operator within this binding period. At the latest, the contract is concluded upon payment of the deposit or the full travel price.

1.4 Please note that, for packaged travel contracts pursuant to Sections 651a and 651c of the German Civil Code (BGB) concluded via remote sales channels (mail, telephone, email, text message, telemedia, online services), no right of withdrawal exists pursuant to Sections 312(7) and 312g(2), sentence 1, no. 9 of the German Civil Code (BGB). If the necessary requirements are met, the statutory rights of withdrawal and termination apply. However, a right of withdrawal exists if the contract for travel services pursuant to Section 651a of the German Civil Code (BGB) was concluded outside of business premises within the meaning of Section 312b BGB, unless the oral negotiations on which the conclusion of the contract is based were conducted at the consumer’s prior request; in this case, there is no right of withdrawal.

1.5 The Participant is liable for all obligations of any other Participants for whom they have made the registration/booking, in the same way as for their own.

1.6 All Participants must be at least 18 years of age at the time of the event and must be able to present a valid driving licence on arrival. The Participant is obliged to inform the Tour Operator immediately of any revocation of their driving licence, as well as any circumstances restricting their driving privileges (for example, restrictions on their driving licence, temporary seizure or confiscation of their driving licence, or a driving ban imposed by a court or the authorities). It is not permitted to participate in “accompanied driving” at age 17. Furthermore, the Participant confirms that no official driving ban has been imposed on them.

a) The following driving licences are accepted for participation:

  • Original (physical) national driving licences from EU/EEA countries, issued in German or English.
  • National driving licences from non-EU countries issued in a language other than English, accompanied by a certified German or English translation and an international driving permit. Please note that we do not recognise or accept digital driving licences. Without presenting a valid driving licence as listed above, you will not be permitted to take part in any of the AvantExperiences driving experiences. National or local special regulations are not taken into account due to insurance-related reasons. Each Participant is responsible for carrying the relevant documents for the event and presenting them upon request. Where events of the Tour Operator take place on public roads, it is the responsibility of each Participant to check whether their driving licence is valid for driving on the roads of the relevant countries, or whether any additional documents or permits may be required.

b) If a valid driving licence is not presented, or if the Participant is subject to an official driving ban, they are not entitled to take part in AvantExperiences events. In such cases, the participation fee will not be refunded.

1.7 The Tour Operator expressly reserves the right to refuse bookings from Participants. This may occur, for example, if the Participant has been excluded from previous events organised by the Tour Operator or its affiliated companies due to misconduct, or has failed to pay amounts due (travel price, cancellation fees or compensation).

1.8 In the event that a booking request is refused due to non-payment of outstanding amounts from a previous booking, further participation is generally only possible once the outstanding amounts have been settled and 100% of the cost of the new booking has been paid in advance.

1.9 In the event that demand for a trip exceeds available capacity, a potential Participant may be placed on a waiting list. A place on the waiting list does not guarantee participation in the trip.

1.10 The Tour Operator may reserve a trip free of charge for a potential Participant for a period of up to 3 days. If no contract is concluded in accordance with clause 1.1 within this period, the reservation shall lapse without the potential Participant being entitled to any claims arising therefrom.

2. Conclusion of the contract where third parties are involved

2.1 Third parties (e.g., hotels, transportation companies) do not have the authority of the Tour Operator to enter into agreements, provide information, or make representations that alter the agreed-upon terms of the contract as set forth in clause 1.1, exceed the services contractually agreed upon by the Tour Operator, or contradict the tour description.

2.2 Any brochures not published by the Tour Operator (e.g., local and hotel brochures) are not legally binding for the Tour Operator or the Tour Operator’s obligation to provide services, unless they have been expressly approved by the Tour Operator and the Participant as part of the Tour Operator’s obligation to provide services.

2.3 If the Participant books an add-on service (e.g., an excursion, an extra night’s stay, a flight) from a third-party provider in connection with a (travel) event, the Tour Operator acts solely as an agent for the third-party service. By purchasing such third-party services, a contractual relationship is only established between the Participant and the respective third-party provider. The respective provider’s cancellation policy applies.

3. Payment/late payment charges

3.1 To secure Participant funds, the Tour Operator has entered into an insurance agreement with Deutsche Reisesicherungsfonds GmbH, Sächsische Straße 1, 10707 Berlin.

3.2 Upon conclusion of the contract and upon presentation of the security certificate, a deposit equal to 25% of the participation fee becomes due. The remaining balance is due 30 days before the event begins and must be paid without further request, provided that it has been confirmed that the event will take place. For short-term bookings (made 30 days or less before the event begins), the full participation fee is due immediately.

3.3 If Participants do not receive the event documents at least 21 days before the start of the event, please contact the Tour Operator immediately. For last-minute bookings made 30 days or less before the start of the event, Participants will also receive their documents before the event begins. Reference is made to clause 1.2. Participants must carefully review the event documents upon receipt.

3.4 The amounts for the deposit, final payment and, where applicable, cancellation are set out in the invoice which the Participant receives immediately after booking. Cancellation fees, administration and rebooking fees, as well as fees for customised event arrangements, are payable immediately.

3.5 The prices are quoted in EUR and include VAT. The respective amounts are payable in full. Payment by bank transfer to the Tour Operator’s account must be made in EUR. For transfers from abroad, the Participant is responsible for any fees incurred.

3.6 Participants may also pay by credit card. In such cases, credit card details will be requested during the booking process. New Participants are only offered the option of paying by credit card. Please refer to clause 3.2 regarding the due dates of payments and, consequently, the dates on which the credit card will be charged.

3.7 If payments are not made, or are not made in full, by the agreed due dates, the Participant will first receive a reminder.

3.8 A reminder fee of EUR 50 applies to the second reminder. The Tour Operator also reserves the right to charge interest on late payments. A reminder fee of EUR 100 will be charged for the third and final reminder. Should the Participant fail to pay even after a third reminder, the Tour Operator may withdraw from the corresponding contract, unless the event already has a material defect at that time.

3.9 In the event of withdrawal from the contract in accordance with clause 3.8, the Tour Operator may claim the cancellation fees set out in clause 8 as compensation. The Participant is free to provide evidence that no costs were incurred or that the costs were significantly lower.

3.10 The Tour Operator is entitled to exclude a Participant without compensation if, at the start of the event, the Participant is significantly late in paying due amounts; clause 3.9 applies accordingly.

3.11 Costs for additional services, such as obtaining visas, etc., are not included in the participation fee unless they are expressly noted in the service descriptions. Should such costs arise, they will be charged separately.

4. Services/Prices

4.1 The contractual services are set forth in the written confirmation referred to in clause 1.1 and in the referenced service descriptions (e.g., catalogue, flyer, website).

4.2 Changes and deviations from the contractual services that are necessary after the conclusion of the contract are permitted, provided they are not significant and do not substantially impair the overall character of the booked event.

4.3 Any warranty claims remain unaffected. The Tour Operator is obliged to inform the Participant immediately of any changes to or deviations from the contractual services. Participants may be offered a free rescheduling or a free cancellation.

4.4 The Tour Operator may increase the tour price by means of a unilateral declaration to the Participant even after the contract has been concluded, provided that the transport costs or the taxes or charges for certain services, such as port or airport fees, or the exchange rates applicable to the event change after the contract has been concluded. The Tour Operator is obliged to reduce the tour price accordingly in the event of a reduction in the aforementioned costs, taxes and charges or a depreciation of the foreign currency relevant to the trip. An increase in the tour price is in any case only permissible in accordance with the following provisions:

4.5 An increase in the tour price is only permitted if there are more than four months between the conclusion of the contract and the agreed travel date, and the circumstances giving rise to the increase had not yet arisen prior to the conclusion of the contract and were unforeseeable by the Tour Operator at the time the contract was concluded.

4.6 If the transport costs applicable at the time the contract is concluded increase due to higher costs for fuel or other energy sources, the Tour Operator may increase the tour price in accordance with the following calculation:

a) In the event of a surcharge relating to a seat, the Tour Operator may require the Participant to pay the amount of the surcharge.

b) Otherwise, the additional transport costs charged by the transport operator for each mode of transport shall be divided by the number of seats in the agreed mode of transport. The Tour Operator may charge the Participant the resulting additional amount per seat.

4.7 If exchange rates change after the travel contract has been concluded, the price of the trip may be increased by the amount by which the cost of the trip to the Tour Operator has risen as a result.

4.8 In the event of a change to the tour price after the contract has been concluded, the Tour Operator must inform the Participant immediately upon becoming aware of the reason for the change. Price increases are only permitted up to 20 days before the start of the tour. In the event of price increases of more than 8% of the original tour price, the Participant is entitled to withdraw from the travel contract at no cost or to demand participation in a tour of at least equivalent value, provided the Tour Operator is able to offer such a tour from its range without any additional cost to the Participant. In the event of withdrawal, any amounts paid must be refunded to the Participant without delay.

4.9 The Participant must assert these rights against the Tour Operator immediately upon receiving the Tour Operator’s notification of the price increase or change to the service.

4.10 In the event of adverse weather conditions, official orders, safety concerns or other compelling reasons, the Tour Operator is entitled to adapt the programme to the changed circumstances (e.g. by altering the vehicle models used, the tyres fitted or by offering an alternative programme) in order to ensure the safety of Participants. These adjustments shall not affect the agreed participation fee provided they do not result in a significant change to the booked event.

5. Safety precautions

5.1 Throughout the duration of each event, Participants must follow the instructions given by the Tour Operator’s staff. The use of seatbelts is mandatory at all events.

5.2 In the event of serious breaches of traffic regulations or instructions given by the tour guide, the Tour Operator is entitled to exclude the Participant from further participation. In such cases, no refund of the participation fee will be made.

5.3 During driving events, there is a strict ban on alcohol (0.0 per mille) and a ban on drugs and other intoxicating substances that may impair driving ability. All Participants must ensure, through their conduct even prior to the driving event, that they meet these requirements. The Tour Operator is entitled to test Participants if there is suspicion of alcohol consumption or the use of drugs or other intoxicating substances, or to exclude them from further participation. In such cases, no refund of the participation fee will be given.

5.4 For safety reasons, animals are not permitted at the event.

5.5 Due to the international nature of the events and for safety reasons, the languages of the event are German and/or English. If a Participant speaks and understands only English, the language of the event may be English only. Participants who do not have sufficient knowledge of German or English may be excluded from participation in whole or in part. In such cases, no refund of the participation fee will be made.

5.6 Please note that the cycling events may be of a sporting nature and require Participants to be in good physical and mental condition. Participants who are not in sufficient physical condition may be excluded from participation in whole or in part. In such cases, no refund of the participation fee will be made. If you have any concerns as to whether you meet the requirements for the desired event, we ask that you clarify this with the Tour Operator and a doctor before making a binding booking.

5.7 All Participants must attend a safety briefing at the start of the event and confirm this in writing. If a Participant fails to attend the safety briefing, the Tour Operator is entitled to refuse them entry to AvantExperiences events. In such cases, the Participant is not entitled to a refund of the participation fee.

6. Special requests

6.1 The Tour Operator will only accept special requests if these are designated as non-binding. The Tour Operator will endeavour to accommodate the Participant’s request for special services not included in the itinerary (e.g. adjoining rooms or rooms in a specific location), subject to availability and feasibility.

6.2 In addition to the advertised events, the Tour Operator will, where possible, fulfil the Participant’s individual programme requests as a special service (à la carte services). These à la carte services relate to all event components that do not correspond to a catalogue service.

6.3 If a Participant intends to stay at the venue for longer (an additional service as defined in clause 2.3), they should contact the event management or the on-site team as early as possible. The Tour Operator will endeavour to extend the stay if suitable accommodation is available. The costs of any extension must be paid by the Participant on-site. The extension of the travel period is the sole responsibility of the Participant; this includes any legal requirements, travel insurance and/or visas.

If any additional services have been booked by the Participant after the first invoice has been issued, or are booked on-site during the event, the Tour Operator reserves the right to issue a new supplementary invoice and send it to the Participant.

7. Flight services

Unless expressly included in the description of services, flight arrangements will only be arranged for the Participant upon separate request. In this regard, the Tour Operator acts solely as an intermediary within the meaning of Section 651b(1) sentence 1 BGB. Clause 2.3 applies accordingly.

8. Start of the event/Cancellation fees

8.1 Participants may cancel their booking for AvantExperiences events in writing at any time prior to the start of the event. The date on which the Tour Operator receives the cancellation notice shall be decisive (contact details are provided at the end of the General Terms and Conditions).

8.2 If the Participant cancels an event or fails to attend the event, the Tour Operator forfeits the right to the participation fee. Instead, the Tour Operator may charge cancellation fees, provided that the cancellation or non-attendance is not attributable to the Tour Operator and does not constitute a case of force majeure. These cancellation fees are calculated based on the participation fee, less the value of expenses saved by the Tour Operator and less any income the Tour Operator derives from the alternative use of the travel services. The cancellation fees are set as flat rates; see below in the specific terms and conditions of the respective Experience. The flat-rate cancellation fees also take into account the proximity of the cancellation date to the contractually agreed start of the event. The Tour Operator must provide justification for these fees upon the Participant’s request.

8.3 Cancellation fees are also payable if a Participant fails to arrive at the venue in good time at the times stated in the event documents (even if late arrival is through no fault of the traveller, e.g. because an airport is closed or the Participant is unable to travel), cannot take part in the event for other reasons for which the Tour Operator is not responsible, or if the event does not take place due to the absence of travel documents, such as a passport or necessary visas, for which the Tour Operator is not responsible.

8.4 The Participant is free to provide evidence that no costs, or costs significantly lower than those stated by the Tour Operator in the applicable flat-rate charge for the specific case, were incurred in connection with the cancellation or non-attendance of the event.

8.5 The Tour Operator reserves the right to claim a higher or lower specific compensation in deviation from the fixed flat rates. In this case, the Tour Operator is obliged to quantify and substantiate the compensation claimed, taking into account the expenses saved and any alternative use of the service.

9. Substitute

9.1 Up until the start of the event, the Participant may request that a third party assume their rights and obligations under the contract. This requires written notification to the Tour Operator. The Tour Operator may object to the third party taking the Participant’s place if the third party does not meet the specific requirements of the event, if the Tour Operator could refuse a booking by the third party in accordance with these General Terms and Conditions, or if their participation is precluded by statutory provisions or official orders. The Tour Operator is not obliged to fulfil any special requests booked in accordance with clause 6.

9.2 If a third party takes the place of the registered Participant, the Tour Operator is entitled to charge a flat fee of EUR 50 to cover the administrative costs incurred by the participation of the substitute. Any additional costs incurred vis-à-vis service providers (e.g. airlines, hotels) will be charged separately. The Tour Operator must provide the Participant with evidence of the amount of additional costs incurred by the third party’s participation that exceed the flat-rate fee. The Participant remains free to provide evidence that the third party’s participation has incurred no costs or significantly lower costs. The registered Participant and the third party are jointly and severally liable for the agreed price and the costs incurred by the third party’s participation.

10. Insurance

10.1 The participation fee includes an insurance package from HanseMerkur Reiseversicherung AG, comprising travel cancellation and accident insurance. For participation fees of EUR 15,000 or more, travel interruption insurance (holiday guarantee) is also included for the event.

10.2 The content and scope of the insurance policies are set out in the insurance documents provided. Furthermore, it is possible to deselect the insurance package during the booking process, in which case the insurance cover will lapse.

11. Withdrawal and termination by the Tour Operator

11.1 The Tour Operator may exclude the Participant from the events, either in whole or in part, if the Participant persistently disrupts the event despite a formal warning from the Tour Operator, in particular if they act in breach of the contract or endanger other Participants. In this case, the Tour Operator retains the right to the participation fee. Any additional costs for return transport shall be borne by the Participant. However, the Tour Operator must be credited with the value of any expenses saved, as well as any benefits derived from the alternative use of services not taken up, including any refunds from service providers.

11.2 If the minimum number of Participants is not reached up to 5 weeks before the start of the event (receipt by the Participant), the Tour Operator may withdraw from the contracts concluded with Participants and cancel the event. If no minimum number of Participants is specified in the travel brochure as a prerequisite for the event to take place, a minimum of 80% of the maximum number of Participants stated in the travel brochure shall apply. The notice of cancellation shall be forwarded to the Participant without delay. The Tour Operator is not obliged to pay compensation for damages or expenses (e.g. for travel costs incurred in vain by the Participant for arrival and/or departure).

11.3 The Tour Operator may withdraw from the contract before the start of the trip if, due to unavoidable exceptional circumstances (e.g. weather-related), it is prevented from fulfilling the contract or the provision of the travel services is significantly disrupted as a result of these circumstances. In this case, it must declare its withdrawal immediately upon becoming aware of the reason for withdrawal. If the Tour Operator withdraws, it forfeits its claim to the tour price. The Tour Operator is not obliged to pay compensation for damages or expenses (e.g. for travel costs incurred by the Participant in vain for arrival and/or departure).

11.4 In the event that the Tour Operator cancels the trip in accordance with clause 11.2 or 11.3, the Participant will be refunded the tour price.

12. Remedies/Reduction/Termination/Limitation period for claims arising from defects

12.1 If a service is not provided or is not provided in accordance with the contract, the Participant may demand that the defect be remedied. The Tour Operator may refuse to remedy the defect if this is impossible or would involve disproportionate costs.

12.2 The Participant may demand a reduction in the participation price if services have not been provided free of travel defects and the Participant has not culpably failed to notify the Tour Operator of the defect without delay. Notwithstanding Section 651j of the German Civil Code (BGB), the rights arising from the reduction in the participation price (Section 651m BGB) shall become time-barred within 3 years. Section 199(1) BGB shall apply to the commencement of the limitation period.

12.3 Insofar as the Tour Operator is unable to remedy the situation due to a culpable failure to report the defect, the Participant may not assert claims for a reduction under Section 651m of the German Civil Code (BGB) nor claims for damages under Section 651n of the German Civil Code (BGB).

12.4 If an event is significantly impaired as a result of a defect and the Tour Operator fails to remedy the situation within a reasonable period, the Participant may, within the framework of the statutory provisions, terminate the contract or reduce the travel price – in their own interest and for reasons of preserving evidence, the written form is recommended. It is not necessary to set a deadline for the Tour Operator to remedy the situation only if the Tour Operator refuses to do so or if the remedy is immediately necessary or impossible. If the contract is subsequently terminated, the Participant retains the right to return transport, provided the contract included transport. The Participant shall owe the Tour Operator only that portion of the participation fee corresponding to the services already used or those still to be provided prior to the premature termination of the event.

13. Liability

13.1 Participation in the events is at the Participant’s own risk.

13.2 In the event of a defect, the Participant may claim damages without prejudice to a reduction in the participation fee (set-off) or termination of the contract, unless the defect is attributable to the Participant or to a third party who is neither the service provider nor otherwise involved in the provision of the services covered by the event and which the Tour Operator could not have avoided, or the defect was caused by unavoidable, extraordinary circumstances. They may also claim compensation for wasted holiday time if the event has been thwarted or significantly impaired.

13.3 The Tour Operator’s contractual liability for damages other than personal injury is limited in total to three times the participation fee, provided that the damage suffered by the Participant was not caused by the Tour Operator either intentionally or through gross negligence.

13.4 Any claims in connection with luggage under the Montreal Convention that may exceed this limit remain unaffected by the restriction.

13.5 The Tour Operator shall not be liable for disruptions to services, personal injury or damage to property in connection with services that are merely arranged as third-party services (e.g. excursions, exhibitions, transport to and from the advertised starting point and destination), provided these services are expressly identified as third-party services in the event description and the booking confirmation, with the name of the contracted third party stated, in such a way that it is clear to the Participant that they are not part of the Tour Operator’s services.

13.6 However, the Tour Operator shall be liable for services which include the transport of Participants from the advertised starting point of the event to the advertised destination, transport between locations during the event and accommodation during the event, as well as if and to the extent that damage suffered by the Participant is caused by a breach of the Tour Operator’s duties to provide information, guidance or organisation.

13.7 Participants are responsible for their own participation in sporting and other leisure activities. Participants should inspect sports facilities, equipment and vehicles before use. The Tour Operator shall only be liable for accidents occurring during sporting and other leisure activities if it is at fault.

14. Duty to cooperate/Complaints/Limitation period

14.1 In the event of disruptions to services, each Participant is obliged, within the framework of the statutory provisions, to cooperate in order to avoid or minimise any damage.

14.2 Whilst a complaint to the service provider is often helpful, it does not exempt the Participant from the obligation to complain to the Tour Operator. The Participant will find the necessary contact details in their event documents or in the service descriptions. In the event of damage or delays in the delivery of luggage and goods during air travel, the Tour Operator strongly recommends that this be reported immediately on the spot, but at the latest within 7 days of discovering the damage in the case of luggage, within 14 days of acceptance in the case of goods, and in the event of a delay, at the latest 21 days after the luggage or goods have been made available to the Participant, by means of a Property Irregularity Report (PIR) to the relevant airline. Airlines generally refuse to provide compensation if the Property Irregularity Report has not been completed. Furthermore, the loss, damage or misrouting of luggage must be reported to the Tour Operator.

14.3 Event managers, project managers, tour guides, instructors or other employees of the Tour Operator are not authorised to acknowledge any claims. The Participant’s claims for damages under Section 651n(1) of the German Civil Code (BGB), with the exception of claims for a holiday spent in vain, shall become time-barred within three years, notwithstanding Section 651j BGB. Section 199(1) BGB applies to the commencement of the limitation period.

Passport, visa, customs, foreign exchange and health regulations

14.4 The Tour Operator shall inform Participants of the general requirements regarding passport and visa regulations in the destination country prior to the conclusion of the contract, as well as of any changes to these regulations prior to departure. The Participant is responsible for obtaining and carrying the necessary travel documents, any required vaccinations, and for complying with customs and foreign exchange regulations. Any disadvantages arising from failure to comply with these regulations, e.g. the payment of cancellation fees, shall be borne by the Participant. This shall not apply if the Tour Operator has failed to provide information, or has provided insufficient or incorrect information.

14.5 The Tour Operator is not liable for the timely issuance and receipt of necessary visas by the relevant diplomatic mission. The information provided prior to the conclusion of the contract will indicate whether a passport is required for travel to your booked event or whether an identity card is sufficient. Please ensure that your passport or identity card is valid for the duration of the event.

14.6 Customs and foreign exchange regulations may be strictly enforced in various countries. Please ensure you are fully informed and strictly adhere to the regulations.

14.7 Certain countries require specific vaccination certificates. Such certificates must also be presented to German authorities if you are returning from certain countries (e.g. Africa, the Middle East). Please refer to the pre-contractual information for details and contact the Tour Operator if you have any questions.

15. Jurisdiction/General Provisions

15.1 The recipient of the contract documents and the written confirmation is obliged to check the documents received immediately to ensure that the details are correct (name, event dates, event venue, etc.) and to raise a complaint immediately if any errors are found.

15.2 The invalidity of individual provisions of the contract shall not result in the invalidity of the entire contract. The same applies to these terms and conditions.

15.3 The contractual relationship between the Participant and the Tour Operator shall be governed exclusively by German law.

15.4 Insofar as, in the event of legal action brought by the Participant against the Tour Operator abroad, German law is not applied as the basis for the Tour Operator’s liability, German law shall apply exclusively with regard to the legal consequences, in particular concerning the nature, scope and amount of the Participant’s claims.

15.5 In the event of legal action brought by the Tour Operator against the Participant, the Participant’s place of residence shall be decisive. For claims against Participants or contractual partners who are merchants, legal entities under public or private law, or persons whose place of residence or habitual abode is abroad or whose place of residence or habitual abode is unknown at the time the claim is brought, the place of jurisdiction shall be the registered office of the Tour Operator.

15.6 The above provisions on the choice of law and the place of jurisdiction shall not apply if and to the extent that non-derogable provisions of international agreements applicable to the contract between the Participant and the Tour Operator provide otherwise in favour of the Participant, or if and to the extent that non-derogable provisions applicable to the contract in the EU Member State in which the Participant has their habitual residence apply, which are more favourable to the Participant than the provisions in these Terms and Conditions or the applicable German regulations.

16. Photographs and video recordings

16.1 Photographs and video recordings taken during the event may only be used for private purposes. Commercial use of the photographs and video recordings is prohibited. This applies in particular to the publication of such material on so-called blogs/vlogs/video platforms such as YouTube or similar, or by non-accredited journalists, unless the publication has been agreed in advance with AvantExperiences.

16.2 The use of drones and action camera systems (e.g. GoPro) during the event is strictly prohibited. Exceptions may be approved by the Tour Operator on a case-by-case basis.

17. Data Protection

The personal data you provide to us will be processed and used electronically to the extent necessary for the performance of the contract. All your personal data will be processed in accordance with German and European data protection law. Further information on how we handle your data can be found in our privacy policy at: https://www.preferred-experience.com/the-preferred-experience/pages/privacy.

Consumer dispute resolution

AvantExperiences is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

C. Special Section — Terms and Conditions for Individual Travel Services

The Preferred Experience

Under an agreement with the Preferred Travel Group, AvantExperiences is authorised to provide certain services under the name The Preferred Experience. Your registration, participation or conclusion of a contract for a Preferred Experience with AvantExperiences does not establish a contractual relationship between you and the Preferred Travel Group.

1. Services/Prices

1.1 The Preferred Experience participation fee includes the following services for all Participants:

  • provision of a hire car, including any associated operating and ancillary costs (e.g. refuelling, charging, parking, car cleaning, tolls) in accordance with the event description and a separate hire agreement to be concluded;
  • motor vehicle liability insurance and comprehensive motor insurance with excess;
  • participation in the driving programme as per the event description;
  • accommodation and meals with pre-selected drinks as per the event description;
  • transfers as per the event programme;
  • certified tour guide;
  • event documentation and organisation;
  • HanseMerkur insurance package comprising travel cancellation insurance and accident insurance (this can be deselected during the booking process if desired); for participation fees of EUR 15,000 or more, travel interruption insurance (holiday guarantee) is also included in the insurance package;
  • applicable local taxes and fees (e.g. city tax);
  • further services as per the relevant event programme.

1.2 The Participant is responsible for the following costs in connection with Preferred Experience events:

  • costs of travel to and from the event venue (unless otherwise stated in the event documentation);
  • additional hotel and catering costs (restaurant visits, minibar, drinks at the bar, alcoholic drinks during dinner that are not included in the set menu, such as spirits).

2. Special requirements for participation in the Preferred Experience

2.1 Participants in the Preferred Experience must be at least 27 years old. All Participants must have held a valid driving licence continuously for at least three years prior to the start of the event.

2.2 When collecting the hired vehicles, a deposit of EUR 3,000 must be paid to the vehicle hire company. Participants must therefore either present a credit card with a sufficient credit limit or be able to provide this amount by other means.

3. Rental vehicles

3.1 As part of Preferred Experience events, vehicles are provided for the entire duration of the event. To this end, Participants must enter into a separate vehicle hire agreement with the vehicle provider. There is no entitlement to a specific hired vehicle. The Tour Operator will only accept special requests if these are designated as non-binding and will endeavour to accommodate them subject to availability. Vehicles will be occupied by two people in each case.

3.2 In addition to a valid driving licence, the Participant must present their identity card/passport and a valid credit card during digital check-in in advance or at check-in on the day of the event. The details will be included in the vehicle hire agreement along with the Participant’s home address.

3.3 There is no comprehensive insurance for the hire vehicles. However, each Participant in the Preferred Experience is treated as if comprehensive insurance with an excess were in place with regard to damage to the vehicle. The excess depends on the respective vehicle type and may amount to up to EUR 20,000. In addition, the terms and conditions of the vehicle hire agreement apply.

3.4 The Participant is liable for all damage caused by them, provided that and to the extent that:

a) the liability insurance becomes void as a result of the Participant’s wilful misconduct or gross negligence

b) the liability insurance provider is able to seek recourse against the Tour Operator as a result of the Participant’s conduct, or

c) damage arises as a result of the Participant’s fault which is not covered by motor vehicle liability insurance

In the event of gross negligence, the Participant shall be liable up to the amount of the total damage.

4. Accompanying persons

Each vehicle is manned by 2 drivers/full-paying passengers. Therefore, accompanying persons are not permitted to take part in the event programme.

5. Fixed cancellation fees

The fixed cancellation fees for cancellations of Preferred Experience events are as follows per person:

  • up to and including the 41st day before the start of the event: 25% of the participation fee,
  • from the 40th day before the start of the event: 50% of the participation fee,
  • from the 20th day before the start of the event: 85% of the participation fee,
  • from the 8th day before the start of the event up to the day of the event’s start, or in the event of a no-show: 100% of the participation fee.

 

All information corresponds to the status as of April 2026, Version 1
Valid for new bookings from 14.04.2026